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#Correcting typo in email code
#Correcting typo in email download

As a general rule, the mistakes in our emails are more serious in our eyes, than in our subscribers' ones, and most go unnoticed.

You are the one who can best evaluate whether it is necessary or not to send a new message to your contacts to apologize or rectify the mistake, however I give you some tips: Once you applied the possible corrective measures, it is time to ask for forgiveness. If the problem is located on a link inside the email, all is not lost: if the link does not exist it may be possible to create it or generate a redirect, if the only solution is to change it, please contact your Email Service Provider for correction in their databases to make it accessible. The text or html content of your email with errors cannot be modified in the emails that were already sent, but what could and should be done is to modify your campaign for those users who would click on "View online version" or ”Forward to a Friend "in order to display the correct content.

#Correcting typo in email code

In case the error in your pictures is a wrong promotional code or a wrong discount, it is best to send an email to all those subscribers who have opened your email. If you modify your images quickly, you will minimize the problem.

#Correcting typo in email download

Remember that the images of your newsletter - unless you embedded them, which is totally discouraged- are downloaded once the user opens the email or choose to download them. Moreover, an apology email could even irritate more those subscribers who probably did not notice the failure and see that they received two of your emails in a short time, one of them apologizing without really knowing why.Įrrors in images, however, can be solved quickly achieving that the major part of your subscribers do view the correct images. Indeed, if this is a spelling error, and you simply wrote "baloon" instead of "balloon", then this is not necessary to send an email of apology. But this is most likely a minor spelling error. If you made a mistake in the subject line, very sorry, there is nothing you can do a priori to solve it. What can be solved (or not) once the email has been sent Once you know the seriousness of the matter, it is time to take the necessary measures to amend it.

If you made a typo in the subject line and wrote "first flight baloon for 80 euros only", your business should not suffer from it, however, if you wrote "first flight balloon for 8 euros only" then maybe it could. Even if you checked the design and content of your newsletter a 100 times, you send it and… oops! you realize that you made a mistake.įirst of all do not panic, you have to be fast to alleviate the effects of the error, but it is vital to thoroughly analyse the situation and consider the most appropriate solutions.įirst of all, ask yourself how serious the fault is and its possible impact on your business.